Beyond Grateful Program™: Transforming patient gratitude into action
Helping clinicians and healthcare teams accept gratitude from patients and families who want to express their appreciation through giving.
The Beyond Grateful Program™ is your key to transforming patient gratitude into action.
Unique to Canada’s philanthropic sector, the Beyond Grateful Program™ offers the healthcare philanthropy sector tools and training to empower and engage physicians, nurses and care providers like never before. Your teams are taught tangible skills to support and engage clinicians and care providers to welcome and encourage patient and family gratitude, resulting in qualified donor referrals and more donations that enable your institution to maximize mission.
Imagine what will be possible when:
Your physicians, nurses, and care providers are actively engaged in referring patients and their families that are beyond grateful to donate.
Your key internal community members – your Board, hospital and medical leadership, and frontline clinical colleagues – understand and embrace the reality that giving by patients and families contributes to their healing.
About the Beyond Grateful Program™
Our core engagement process consists of four key phases to ensure your success.
- Phase I: Assessment
This phase is focused on establishing a rock-solid foundation for successful implementation of the Beyond Grateful Program™. The assessment will identify any roadblocks by reviewing your current culture of philanthropy, how engaged your leadership is and your current data, systems and resources available to implement the program. A final report that reflects the unique culture of your healthcare organization will outline both required and suggested recommendations for successful implementation of the program.
- Phase II: Strategy Development
Following the internal assessment, we will map out a strategic implementation plan for success that is unique to your organization’s culture. It will include:
- How to identify, recruit and engage your healthcare team champions.
- Development of orientation and training of clinical teams on how to recognize and accept the gratitude of patients and families that want to give back.
- Development of program goals and metrics to measure, track and report on program success, allowing for program refinement over time.
- Phase III: Training
Accepting gratitude is a learned skill and not one that comes easily to healthcare teams. We will work with you, your healthcare teams, and your leadership to facilitate understanding of the role philanthropy plays in the healing process for patients and families, its important impact in all aspects of your healthcare centre, and how to engage everyone in a way that maintains the integrity and sanctity of the patient-clinician relationship.
- Phase IV: Program Implemention
Supporting the development team in the program implementation, including ongoing coaching and mentoring, creating strategies to engage clinicians, and ongoing review of KPIs to proactively identify areas of opportunity to advance the program in achieving the established goals.
Global Philanthropic Canada is Canada’s premier healthcare fundraising consultancy
Our Senior Consultants average over thirty years of on-the-ground fundraising experience. We understand the challenges healthcare organizations face when converting patients and their families to donors.
Curious how your organization could benefit from Global's Beyond Grateful Program™?
Book your complimentary 30-minute virtual consult with one of our Senior Consultants.
Book 30 minutes on us